Privacy Policy
Last Updated: March 2026
1. Introduction
Welcome to Flowix ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our website (flowix.ai) and the Flowix lead qualification chatbot.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the Website, or otherwise when you contact us.
- Contact Information: Names, email addresses, phone numbers, and similar contact data.
- Billing Information: Payment details (processed securely via our third-party payment processors).
For Self-Hosted Widget Users: Flowix is a self-hosted widget. When you install Flowix on your website, you own your data. We do not have access to, nor do we store, the conversations, lead data, or specific interactions happening between your visitors and your Flowix widget. That data flows directly to your configured CRM or webhook.
3. How We Use Your Information
We use the information we collect or receive to:
- Fulfill and manage your orders and licenses.
- Deliver the Flowix product files to you securely.
- Provide customer support and respond to technical inquiries.
- Send you administrative information and important product updates.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties.
5. Contact Us
If you have questions or comments about this notice, you may email us at support@flowix.ai.